At CT99, we believe that betting on cricket, PSL matches and live casino games should always be a form of entertainment — never a source of financial stress or personal harm. Our responsible gambling framework gives every player the tools, knowledge and support needed to keep things enjoyable and well within their limits.
If gambling is affecting your wellbeing, your relationships or your finances, please contact our support team immediately at [email protected] or use the 24/7 live chat widget. Confidential help is always available — no judgment, no delay.
CT99 is an online sports betting and live casino platform designed for adult entertainment. Whether you are following Pakistan's cricket team in an ICC tournament, placing a bet on a PSL T20 match or enjoying a live dealer table game late in the evening, the experience should remain fun, controlled and fully within your means.
Problem gambling is a recognised public health concern that can affect individuals and families across Pakistan — from Karachi and Lahore to Islamabad, Rawalpindi, Multan and beyond. CT99 takes this seriously. We have built a suite of responsible gambling tools directly into the platform so that every player can set meaningful boundaries before they are ever needed, not after a problem has already developed.
Responsible gambling starts with awareness. Understanding the risks, recognising the early warning signs and knowing where to find help are the three pillars of safe play. This page explains all of it — the tools at your disposal, the limits you can set, the signs to watch for in yourself or in people you care about, and the support channels available to you at any hour.
CT99 is not licensed or regulated by any Pakistani authority. Users in Pakistan are solely responsible for ensuring that their participation in online gambling complies with all applicable local laws and regulations, including the Prevention of Gambling Act, 1977 and any relevant provincial legislation. This page does not constitute legal advice.
Every CT99 account comes with a full set of self-management tools. Use them proactively — they are there to keep your experience enjoyable, not to restrict it.
Set a daily, weekly or monthly cap on how much you can deposit into your CT99 account. Once the limit is reached, further deposits are blocked until the period resets. Lowering your limit takes effect immediately; raising it involves a mandatory cooling-off period to prevent impulsive decisions.
Define the maximum amount in PKR you are comfortable losing over a chosen period. If your net losses hit that threshold, the platform will pause betting activity for the remainder of that period. This tool is especially useful for high-intensity sessions like live PSL matches or ICC knockout games where excitement can cloud judgement.
Choose how long each gambling session can last. Once your set time is reached, you will receive a clear notification and the option to either end your session or confirm you wish to continue. Time limits help prevent the gradual drift that can turn a quick twenty-minute session into an unplanned three-hour marathon.
Take a short break from the platform without fully closing your account. Cooling-off periods range from 24 hours to 30 days and take effect immediately upon request. During this time, you cannot log in, deposit or place bets. Your account balance and history are preserved and accessible once the period ends.
If you feel that gambling is no longer within your control, you can apply for a self-exclusion that blocks access to your CT99 account for a minimum of six months, up to five years or permanently. Self-exclusion requests are processed within 24 hours and cannot be reversed during the chosen period. Contact support at [email protected] to initiate this immediately.
Enable periodic pop-up notifications during your session that display exactly how long you have been playing and your net result for that session. These reality checks are designed to cut through the immersive atmosphere of live betting and remind you of the facts, giving you a clear moment to decide whether to continue or step away.
CT99's limit system is designed to put you in control from day one. Here is a practical breakdown of how each limit type operates so you can choose settings that genuinely fit your lifestyle and budget.
Caps the total amount you can add to your CT99 balance within any 24-hour rolling window. Once reached, further top-ups are blocked until the window resets. Ideal for players who prefer to manage their gambling budget on a day-to-day basis.
e.g., PKR 2,000 per dayBroader caps that give you a full-week or full-month perspective on your spending. These are particularly useful if your income arrives on a weekly or monthly cycle — you can align your gambling budget with your actual cash flow rather than making ad-hoc decisions.
e.g., PKR 8,000 per week / PKR 25,000 per monthTracks your real-money net losses (deposits minus withdrawals and current balance) over a chosen period. When your net loss reaches the limit you have set, betting is suspended for the remainder of that period — preventing you from continuing to chase losses in the heat of the moment.
e.g., PKR 5,000 net loss per weekRestricts how many consecutive minutes or hours you can spend on the platform in a single session. When the timer expires, you receive a notification and are logged out if you do not actively confirm you want to extend — adding a deliberate pause to an otherwise seamless experience.
e.g., maximum 90-minute sessionCaps the maximum single-bet stake you can place per bet or per round. This is especially useful during high-energy live markets — such as a last-over finish in a T20 match — when the temptation to place a large impulsive wager is strongest.
e.g., PKR 500 maximum stake per betProblem gambling often develops gradually. The sooner these patterns are recognised — in yourself or in someone close to you — the easier it is to address them before they cause serious harm.
Honest answers to these questions can help you understand whether your current gambling habits are healthy. There is no score — simply reflect on each one and act on what you find.
If you answered yes to any of these questions, please reach out for support.
Read Our FAQYou do not have to manage gambling concerns alone. CT99 provides direct support channels, and we encourage players to seek professional help whenever it is needed.
Our support team is available 24 hours a day, 7 days a week via the in-platform live chat widget. Reach out at any time to request a limit change, activate cooling-off or begin the self-exclusion process. All conversations are handled confidentially.
Available 24/7 on-platformFor non-urgent responsible gambling requests — such as reviewing your limit history, requesting a full account activity report or making a formal self-exclusion request — write to us. We respond within 48 hours for general queries and within 24 hours for urgent protection requests.
[email protected]If you need to step away entirely, contact us via live chat or email to initiate a self-exclusion. Tell us your preferred duration — from six months to permanent — and we will apply it within 24 hours. During self-exclusion, all marketing communications are also suspended.
Available via Live Chat or EmailCT99 encourages any player who feels their gambling is out of control to seek qualified professional support. Certified counsellors and mental health professionals can provide structured guidance that goes beyond what a platform support team is equipped to offer. Your GP, a mental health clinic or a community welfare organisation in your city are good starting points.
Seek local professional helpCT99 operates a strict adults-only policy. No person under the age of 18 is permitted to register, deposit or place bets on the platform under any circumstances. All accounts are subject to mandatory KYC (Know Your Customer) verification, which includes government-issued identity checks (CNIC or passport) confirming the account holder is of legal age.
If you share a device with younger family members, we strongly recommend enabling parental controls at the operating system level and ensuring your CT99 account is protected by a strong, unique password that is not shared with anyone in your household.
If you suspect that a minor has accessed or registered on CT99, contact us immediately at [email protected]. The account will be suspended and investigated without delay.
Cricket betting, PSL markets, live dealer games and more — all within a platform designed to keep you in control. Set your limits, use your tools and play with confidence.