At CT99, your privacy matters. This Privacy Policy explains exactly what personal data we collect when you use our platform, how we use and store it, who we may share it with, and what rights you have over your own information. We believe in transparency — not buried legalese.
CT99 ("we", "us", "our") operates the online sports betting and live casino platform accessible at ct99.cam (the "Platform"). We are committed to protecting the privacy and personal data of every individual who registers, visits or interacts with our Platform — including users in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and beyond.
This Privacy Policy ("Policy") sets out in clear, structured terms what personal data CT99 collects about you, the purposes for which that data is processed, the legal bases on which we rely, the parties with whom data may be shared, and the rights you hold in respect of your personal information.
This Policy applies to all users of the Platform and to any person who contacts CT99 through our support channels. It should be read alongside our Terms & Conditions and Responsible Gambling policy, which together govern your use of CT99. By accessing or using the Platform, you acknowledge that you have read and understood this Policy.
The following defined terms are used throughout this Policy and carry the meanings set out below:
CT99 collects only the Personal Data that is necessary for the purposes described in this Policy. The categories of data we collect are set out in the table below:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, phone number, residential address | Account management, support communications, notifications |
| Financial Data | Payment method details, transaction history, deposit/withdrawal records | Payment processing, fraud prevention, regulatory reporting |
| Verification Data | Copies of CNIC/passport, proof of address, payment method proof | KYC compliance, anti-money laundering checks |
| Behavioural Data | Betting history, game sessions, wagering patterns, responsible gambling tool usage | Platform personalisation, responsible gambling monitoring, fraud detection |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security, fraud prevention, platform optimisation |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Dispute resolution, service improvement, regulatory compliance |
| Cookie Data | Session cookies, analytics cookies, preference cookies | Platform functionality, analytics, user experience |
CT99 collects Personal Data through the following channels:
The majority of your Personal Data is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or respond to any communications from CT99. You are responsible for ensuring that all information you provide is accurate and up to date.
When you access and use the Platform, certain Technical Data and Cookie Data are collected automatically through your device and browser. This includes your IP address, session activity, page views, and device identifiers. This data is collected through cookies, web beacons, and server logs.
CT99 may receive Personal Data from third parties in the following circumstances:
CT99 processes your Personal Data for the following defined purposes:
To create, maintain and administer your account, including verifying your identity and age (18+), managing login credentials, and applying responsible gambling tools such as deposit limits, session limits and self-exclusion settings.
To process deposits and withdrawals via the payment methods you select. Payment references such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are mentioned on the Platform as familiar Pakistani payment context only. CT99's actual payment processing is carried out by licensed third-party payment processors. CT99 does not store full card or account credentials on its own servers.
To comply with applicable anti-money laundering (AML), counter-terrorism financing (CTF), and Know Your Customer (KYC) obligations imposed by the operator's licence jurisdiction. This may require us to retain certain data for prescribed periods and to report suspicious activity to relevant authorities.
To detect, investigate and prevent fraudulent activity, cheating, bonus abuse, account takeover and other prohibited conduct as defined in our Terms & Conditions. Technical Data and Behavioural Data are processed continuously for these purposes.
To monitor betting patterns and account activity for indicators of problem gambling, to administer self-exclusion requests, and to provide appropriate responsible gambling support in accordance with our Responsible Gambling policy.
Where you have provided explicit consent, CT99 may use your Contact Data to send you promotional offers, bonus notifications and platform updates relevant to your interests. You may withdraw marketing consent at any time by contacting support or using the unsubscribe link in any marketing communication.
To analyse usage patterns, improve platform functionality, optimise the user experience, and develop new features and products. Where possible, this analysis uses aggregated and anonymised data.
CT99 processes Personal Data on the following legal bases under applicable data protection law:
CT99 does not sell your Personal Data to any third party. We may share your data with the following categories of recipients, strictly for the purposes described in this Policy:
Third-party companies that provide services on our behalf, including KYC and identity verification providers, payment processors, fraud detection services, customer support software providers, cloud hosting providers, and analytics platforms. All such providers are bound by data processing agreements that restrict their use of your data.
Where required by applicable law, a court order, or a lawful request from a regulatory or law enforcement authority, CT99 may disclose Personal Data without prior notice to you. CT99 will disclose only the minimum data necessary to satisfy the legal obligation.
In limited circumstances, where required by our licence conditions, CT99 may share data with responsible gambling schemes or self-exclusion registries to prevent individuals who have self-excluded from accessing gambling services.
In the event of a merger, acquisition, restructuring or sale of all or part of CT99's business, Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material change to how your data is used.
CT99 uses cookies and similar tracking technologies to operate the Platform, personalise your experience, and gather analytical insights that help us improve our services. The types of cookies we use are described below:
| Cookie Type | Purpose | Consent Required? |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function — login sessions, security tokens, load balancing | No — essential operation |
| Functional | Remember your preferences — language settings, display options, responsible gambling limits | No — functional necessity |
| Analytics | Measure page views, session duration, navigation paths; used in aggregated form to improve UX | Yes — consent required |
| Marketing | Track interactions with promotional content to measure campaign effectiveness | Yes — consent required |
You may manage your cookie preferences through your browser settings. Disabling strictly necessary or functional cookies may affect the performance and availability of Platform features. For analytics and marketing cookies, you may withdraw consent at any time by contacting support or adjusting your account privacy settings.
CT99 retains Personal Data only for as long as necessary for the purposes for which it was collected, or as required by applicable law. The following retention guidelines apply:
Upon expiry of the applicable retention period, CT99 will securely delete or anonymise your Personal Data in accordance with its data destruction procedures.
CT99 implements appropriate technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:
Notwithstanding these measures, no method of transmission over the internet or electronic storage is completely secure. CT99 cannot guarantee absolute security, but we will notify you and relevant authorities without undue delay in the event of a personal data breach that is likely to result in a high risk to your rights and freedoms.
Subject to applicable data protection law and the specific conditions set out below, you have the following rights in respect of your Personal Data held by CT99:
To exercise any of the above rights, please contact our support team at [email protected]. We will respond to verified requests within 30 days. We may require you to verify your identity before processing any data rights request to protect against unauthorised access to your information.
CT99 operates globally and may transfer your Personal Data to, or store it in, countries outside your country of residence, including countries that may not have the same level of data protection laws as your home jurisdiction. Where such transfers occur, CT99 implements appropriate safeguards to protect your data, including:
By using the Platform, you acknowledge that your Personal Data may be transferred and processed outside Pakistan. CT99 takes all reasonable steps to ensure that your data is treated securely and in accordance with this Policy regardless of where it is processed.
CT99 is strictly an adults-only platform. The Platform is not intended for, directed at, or available to persons under the age of 18, or such higher minimum age as may be required by the operator's licence jurisdiction. We do not knowingly collect Personal Data from minors.
As part of our registration process, all users are required to confirm that they are at least 18 years of age. All accounts are subject to KYC verification, which includes age verification against government-issued identification such as a CNIC or passport. Any account found to belong to a minor will be immediately suspended, all funds will be frozen pending investigation, and the matter will be reported to the relevant authorities where required by law.
CT99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify you by posting a prominent notice on the Platform and, where we hold your email address, by sending a notification to your registered email.
The "Last updated" date at the top of this Policy will be revised each time a new version is published. Your continued use of the Platform following notification of any changes constitutes your acknowledgement of the updated Policy. If you do not agree with any changes, you should discontinue use of the Platform and contact us to close your account.
We encourage you to review this Policy periodically to stay informed about how CT99 protects your personal information.
If you have any questions, concerns or requests relating to this Privacy Policy or the way CT99 handles your Personal Data, please contact our Data Support Team using the details below. We are committed to resolving all privacy-related queries promptly and transparently.
For complaints that we have not resolved to your satisfaction, you have the right to escalate your complaint to the relevant data protection supervisory authority in the operator's licence jurisdiction. We will provide you with the relevant contact details upon request.
From Karachi to Islamabad, every CT99 user deserves a platform that handles their data with care, transparency and respect. Here is what we do to earn that trust.
Every piece of data transmitted between your device and the CT99 platform is protected by TLS/SSL encryption — the same standard used by global banks and payment systems like Raast and major international processors.
Our identity verification process ensures every account belongs to a real, age-verified adult. We cross-check CNIC and passport data to keep the platform safe for all users and compliant with international AML standards.
CT99 does not sell, rent or trade your personal information to advertisers or data brokers — ever. Your data is used only for the purposes set out in this Policy and for nothing else.
You have the right to access, correct, download and delete your personal data at any time. Our support team handles data rights requests within 30 days, with no unnecessary friction or delay.
We use your behavioural data to monitor for signs of problem gambling and to help you stay in control — not to exploit you. Self-exclusion records are retained permanently to prevent reregistration against your wishes.
In the unlikely event of a data security incident, CT99 will notify affected users and relevant authorities without undue delay, in line with applicable data breach reporting obligations.
CT99 combines real-time cricket betting, PSL and ICC markets, live dealer casino and fast payment options — all within a secure, privacy-first environment built for Pakistani players.